DELIVERY: UPON REQUEST OF DELIVERY COSA MIA WOODWORKS L.L.C. WILL DELIVER TO THE ADDRESS ONLY. ANY ACTION WHEREBY A MEMBER OF THE BUSINESS WILLFULLY HELPS MOVE ITEMS INTO THE DWELLING IS ACTING IN GOOD FAITH AND IS NOT LIABLE FOR ANY DAMAGES. ANY DISCREPANCY IN THE PRODUCT SHALL BE ADDRESSED AT THE POINT OF DELIVERY. COSA MIA WOODWORKS RELINQUISHES RESPONSIBILITY THEREAFTER.
INSTALLATION: COSA MIA WOODWORKS L.L.C. IS NOT TO BE HELD LIABLE FOR DAMAGES ON AGREED INSTALLATION. ALL ITEMS FOR INSTALLATION / ASSEMBLY WILL BE DONE UPON SCHEDULED DELIVERY. DELAYS & CONSTRUCTION OF THE CLIENT'S LOCATION, UNRELATED TO COSA MIA WOODWORKS WILL BE CHARGED FOR RESCHEDULING. THE HOMEOWNER WILL NOT BE REFUNDED IF HE/SHE HAS NOT SPECIFIED BUILDING MATERIAL THAT MAY INHERENTLY AFFECT THE INSTALLED PRODUCT FUNCTIONALITY.
SHIPPING: VARIES PER ITEM, IN THE EVENT OF DAMAGES AND OR PREAUTHORIZED RETURNS. BUYER ASSUMES RESPONSIBILITY FOR ALL SHIPPING CHARGES. FREIGHT SHIPPING WILL BE SET UP BY THE BUYER.
DESIGN ACCURACY: COSA MIA WOODWORKS L.L.C. RESERVES THE RIGHT FOR MEASUREMENT ACCURACY +/- 2 INCHES OF SPECIFIED INVOICED DIMENSIONS & TO ALTER PRODUCT DESIGN TO IMPROVE STRUCTURAL STABILITY OR FOR ANY UNFORESEEN ISSUES. GREAT CONSIDERATION HAS GONE INTO OUR DESIGNS TO REDUCE THE EFFECTS OF WARPING, REAL WOOD PRODUCTS ARE HYGROSCOPIC IN NATURE; THEY WILL READILY ABSORB AND EXPEL MOISTURE FROM THE ATMOSPHERE. AMBIENT CHANGES IN TEMPERATURE AND HUMIDITY CAN CAUSE EXPANSION OR CONTRACTION IN WOOD PRODUCTS. THESE DIMENSIONAL CHANGES MAY RESULT IN CRACKING, SPLINTERING, AND OR WARPING; ALL OF WHICH ARE CONSIDERED INTRINSIC RISKS OF WOOD PRODUCTS AND ARE NOT CLAIMABLE DEFECTS. COSA MIA WOODWORKS L.L.C. REQUIRES ALL CLIENTS TO MAINTAIN A CONSTANT 30% INTERIOR HUMIDITY LEVEL TO AVOID THE DEFORMATION OF PRODUCTS. COSA MIA WOODWORKS L.L.C. IS NOT LIABLE FOR ANY DEFORMATIONS WHILE IN THE CLIENT'S POSSESSION.
AGREED RETURNS: UPON AGREEMENT OF RETURNED ITEMS A 15% RESTOCKING FEE WILL BE APPLIED. THIS INCLUDES BUT IS NOT LIMITED TO THE REJECTION OF ITEMS UPON INITIAL DELIVERY. THE CLIENT IS RESPONSIBLE FOR DELIVERY IN ORIGINAL CONDITION.
STAINING: COSA MIA WOODWORKS L.L.C. IS NOT LIABLE FOR SHADE AND OR COLOR VARIANCES. ADDITIONALLY "ACID WASHING" IS NOT SPECIFIED TO ANY SHADING OR COLOR AND CAN VARY DRAMATICALLY FROM WOOD SPECIES. COLOR DEVIATION OF ANY FORM IS NOT A CLAIMABLE DEFECT. ALL CUSTOM STAINS SHALL PROVIDE STAIN NUMBERS IN ADVANCE OF ORDERING.
TABLE SPOTTING: ONCE THE ITEM IS IN THE CLIENT'S POSSESSION. COSA MIA WOODWORKS L.L.C. IS NOT LIABLE FOR ANY SPOTTING OR STAINING THAT MAY OCCUR AS A SIDE-EFFECT FROM UV STAINING, SUN FADE, CHEMICAL CLEANING, OR ANY OTHER ADVERSE EXTERNAL FACTORS. ALL TABLES SOLD WITHOUT A LIFETIME WARRANTY CERTIFICATE ARE SOLD AS IS & ALL SALES ARE FINAL.
LATE PAYMENT: ALL PROJECTS WITH COSA MIA WOODWORKS REQUIRE A 50% NON-REFUNDABLE DEPOSIT. FINAL PAYMENT IS DUE UPON DELIVERY OF ITEM/S. ANY INVOICE OUTSTANDING 30 DAYS WILL BE SUBJECT TO A 1.5% LATE FEE OF THE TOTAL INVOICE, PER WEEK. UNTIL PAYMENT IS FULFILLED.
WARRANTY
PRODUCTS ELIGIBLE FOR LIFETIME WARRANTY INCLUDE SELECT & BETTER / GRADE "A" IN SPECIES OF WALNUT, POPLAR, & OAK. EFFECTIVE FOR ITEMS PURCHASED ON OR AFTER 2020, ITEMS QUALIFYING WARRANTY WILL RECEIVE LIFETIME CERTIFICATE.
**ALL OTHER SPECIES OF WOOD & ALL LIVE EDGE SLAB TABLES ARE SOLD "AS IS" & ALL SALES ARE FINAL.**
WARRANTY LIMITATIONS: YOU ARE RESPONSIBLE FOR ALL TRANSPORTATION COSTS TO AND FROM YOUR RESIDENCE. - IF THE IDENTICAL MATERIALS ARE NOT AVAILABLE AT THE TIME OF REPAIR OR REPLACEMENT, WE RESERVE THE RIGHT TO SUBSTITUTE MATERIALS OF EQUAL OR GREATER VALUE. -THE WARRANTY DOES NOT COVER FURNITURE FOUND TO BE ABUSED, MISUSED, OR EXPOSED TO IMPROPER HUMIDITY LEVELS AND/OR UNSANITARY CONDITIONS. (NOTE: HAIRLINE AND OR SIGNIFICANT CRACKING OR CUPPING AFTER 30 DAYS IS ONLY CAUSED BY IMPROPER HUMIDITY LEVELS) - THE WARRANTY DOES NOT COVER FURNITURE THAT HAS BEEN USED FOR COMMERCIAL PURPOSES SUCH AS BUT IS NOT LIMITED TO A HOTEL, MOTEL, OR NURSING HOME. HEIRLOOM FURNITURE IS EXPECTED TO GAIN MINOR CHECKS, CRACKS, AND OTHER IMPERFECTIONS AS IT AGES THROUGH THE DECADES. THESE MINOR IMPERFECTIONS ARE NOT CONSIDERED DEFECTS. -THE LIFETIME WARRANTY DOES NOT CONVEY OWNERSHIP AND IS ONLY REDEEMABLE TO THE ORIGINAL PURCHASER. THE LIFETIME WARRANTY IS ONLY EFFECTIVE AS COSA MIA WOODWORKS IS A REGISTERED L.L.C. OPERATING BUSINESS WITHIN OHIO. SHOULD CCOSA MIA WOODWORKS CEASE TO OPERATE, ALL WARRANTIES SHALL BE VOID.